• Minimum 3 month’s work experience in cashier type post
• Ability to remain professional and positive in a busy environment
• A desire to provide a unique and perfect customer experience
• Relevant valid qualifications appropriate to application

• Minimum 3 month’s work experience in cashier type post
• Ability to remain professional and positive in a busy environment
• The drive to provide an exceptional experience for each customer

• Valid RLSS or IWS Pool Lifeguard Qualification 
• Valid OFA/QQI First Aid Certificate
• Foundation Level Pool Plant Operators Qualification(Desirable)
• Minimum six months experience in leisure industry

Post: Duty Manager.

Holiday Entitlement: 20 days & Bank Holidays

Hours per week: 39

Reports to: General Manager

General description: To provide service excellence to visitors to our Water park and to the Bundoran Seaweed Baths. Provide support to all staff members.

Experience Required

• Ideally 2 years in a duty management or senior leisure attendant role within the Sports & Leisure industry.
• Experience Teaching children’s and adult swimming lessons.
• Proven lifeguard experience.
• Experience working in a busy Leisure / Swimming pool with extensive programs over the week, with responsibility for opening and/or closing shift, cash handling and management of overall shift operational safety and standards, IT skills, roster preparation and staff training.
• A strong interest in marketing (Ideal)
• Knowledge of BMS(Building Management System) an advantage, but training will be included.

Qualifications Required

• Swim Ireland Level 1 Teaching Aquatics Qualification or equivalent.
• IWS/RLSS Pool Lifeguard Qualification in date.
• Pool Plant Operator.(Ideal but not essential)
• First Aid responder Certificate.(Ideal but not essential)
• Child Welfare Course completed.
• Be available for Garda Vetting.

Responsibilities

• Day to Day running of shifts in a busy swimming pool environment inclusive of opening the building, ensuring all appropriate Health & Safety operational standards and met and maintained throughout the shift.
• Assist in the appointment. Training and discipline of staff.
• Willingness to learn, follow and implement our Health and Safety standards.
• Be actively involved retaining Ireland Actives’  ‘National Quality Standard’.
• Maintain relevant qualifications.
• Working in a large diverse team this role should provide leadership to all co-workers.
• Manage customer interactions from all booking queries for both individuals & groups/schools, birthday parties.
• Ensure compliance with all Child Welfare & Safety Standards within our Normal Operating procedures.
• Demonstrate a clear understanding of the functions of a swimming pool/Water Features.
• Maintain adequate Plant room checks and standards throughout the shift.
• Maintain all cleaning and routine roster duties during the relevant shift.
• Prepare reports as necessary, provide statistical information that may be required,
• Advising General Manager/Operations manager of any repairs to building and plant room that may be required, and provide advice on the maintenance and replacement of equipment when appropriate.
• Assist in writing up SOP and NOP’s
• Cover Senior Life Guard Position where required.
• Learn how to operate the BMS.

Personal Qualities & Attributes

• Positive and enthusiastic person who enjoys working in a customer facing service industry role.
• Willing to exceed customer’s expectations.
• IT Skills to easily be able to manage rosters and rotations and bookings.
• Ability to both lead and work in a team alongside other team members.
• Ability to work off of your own initiative.
• Flexible work approach, mornings/evenings/weekends.
• Ability to communicate easily with all customers.

If you think you have the necessary attributes for this position please send your CV and cover letter to

info@waterworldbundoran.com

Note you do not have to use the application form below to apply for the position of Duty Manager.

• Swim Ireland Full/ Assistant teaching qualification or equivalent